V&A Entertainment Promotion

Terms & Conditions

Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion. 

V&A Entertainment Ltd., (PLAYZONE), Unit 2, Eddington Business Park, Herne Bay, CT6 5AA, UK

Tel. 01227 366135, www.play-zone.co.uk. info@play-zone.co.uk


2.1. This free prize draw (“Promotion”) is open to United Kingdom residents aged 18 or over.  

2.2.  Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion.

3.1 The prize promotion opens at 00:01 on 13/03/2020 (“Opening Date”) and closes at 23:59

 on 01/05/2020 (“Closing Date”) inclusive. No entries will be accepted after the Closing Date.

3.2 There are 2,000 scratch cards available. There are more then 720 prizes in 5 categories totaling at least £ 5,000.

     1st Prize –      iPhone 11

     2nd Prize –     £ 50     cash prizes   

     3rd  Prize –     £ 10     cash prizes

     4th Prize-       £ 5       cash prizes

     5th Prize –      £ 2       cash prizes


4.1. Purchase one Coffee during the Competition Opening Period.

4.2. Receive one Free Scratch Card and Cash Receipt.


5.1. Scratch away the field “Scratch” on the Free Scratch Card to reveal the QR-code.

5.2. Scan the QR- code with your mobile device to get the digital game panel “Six Stars”.

5.3. To win one of the five prizes you need to find six stars but you can’t reveal more than 10 boxes (“Winning combination”). To reveal the selected boxes tap or click them one by one.

The prize category depends on the number of the boxes revealed.


6.1. If you don’t find the Winning Combination you lose and have the right to check the Fair Play: scratch away the field “Don’t scratch” and scan the control QR-code by a mobile device in airplane mode. You can find out all the twelve symbols tied to this Scratch Card by the Manufacturer.  This cannot be changed electronically by the Promoter or the Manufacturer.

6.2. Any damage (including scratches) to the protective layer of the “Don’t scratch” field will invalidate the card and disqualify the Entrant from receiving any prize. 


7.1.  Entrants’ personal data will be used and held in accordance to the Promoter’s Privacy Policy. Please see our Privacy Policy at www.play-zone.co.uk/privacy-policy for further details.

The Promoter will use each winner’s and each entrant’s personal details for the purpose of administering this Promotion including prize fulfilment and announcing winners. 

7.2. The winners agree to allow the Promoter to use their name and likeness for advertising and publicity purposes without additional remuneration. The winners may be required to take part in reasonable publicity and PR activity at the Promoter’s request.

7.3. The winner and their guest may be required for promotional activity e.g. photographs to be taken and are required to make themselves available without charge for publicity purposes and agree to publication of his/her name. It is a condition of a guest attending the Prize that they provide the same consent.

7.4. All Winners will be asked for their consent by the Promoter to provide photographs and/or pose for photographs and videos and have their personal details (including details of any Prize won by them) included in marketing material. If a Winner consents to the above, the foregoing photographs, videos and marketing material may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a Winner of a Competition.


8.1. If you win you can collect your prize at PLAYZONE after checking the “Don’t scratch” field on a free scratch card.

8.2. The participant of the action claiming a prize present a free scratch card and a cash receipt confirming the purchase of coffee and receiving a free scratch card to a member of staff.

8.3. The promoter has the right to refuse to award the prize if the applicant does not have a relevant cash receipt.

8.4. Prizes £10, £5 and £2 can be collected immediately at PLAYZONE.

If you win an iPhone 11 or £ 50 you will receive your prize in 14 days. 

8.5.  All free draw prizes must be claimed no later than 30 days from the Closing Day. Any prizes not claimed within the relevant claim period will be forfeited.

8.6. The Promoter reserves the right to substitute the Prizes (or any part of the prize) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its reasonable control. There is no cash alternative to the prizes (or any part of the prizes) and unless the Promoter agrees otherwise in writing the Prize is non- refundable and non-transferable.

8.7. The Promoter will not be liable for any delay or failure to perform any obligation under these terms and conditions where the delay or failure results from any cause beyond its reasonable control, including acts of God, labour disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunication/network failures, earthquake, storms, or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

8.8. The Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their content and/or the privacy or other practices of such websites. It is up to you to take precautions to ensure that whatever links they select and/or software you download from such websites are free of viruses. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites, association, sponsorship and/or partnership with their operators. You must not create a text hyperlink to the Website without our prior written consent.

8.9.     If there is any reason to believe that there has been a breach of these terms and conditions or if the Promoter believes that your conduct may be unlawful or otherwise bring the competition into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the competition.

8.10.     The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into.

8.11.     The Promoter reserves the right to suspend, cancel, or amend the prize competition where it becomes necessary to do so, with no liability to any entrants or third parties.

8.12.     This competition and all issues arising out of it shall be governed in accordance with the English Law and are subject to the exclusive jurisdiction of the English courts.